AI voice agents
The current main service, delivered as a tailored implementation.
Direction of travel
Automation with judgement, not a collection of tools.
We connect conversations, data and tasks to reduce manual work. This is a line in development: every opportunity is assessed before a solution is promised.
Current status: voice agents are the main service; automation is assessed case by case.
Direction of travel
What is available and what comes next.
We would rather be explicit than present a roadmap as if it were a finished product.
Automation and integrations
We assess specific processes and connect tools where the case is viable.
Proprietary SaaS products
Vertical software for recurring needs, still being defined.
Availability may change over time. This page is not an offer or a launch commitment.
Where to start
Automation starts with one concrete task.
You do not need to redesign the whole company. The best starting points are often repetitive tasks with clear rules and an observable result.
Information handover
Copying data from an email, call or form into another tool.
Request follow-up
Alerts, reminders and status updates that do not depend on memory.
Repetitive documentation
Generating summaries or records from information that already exists.
Connecting tools
Synchronising contacts, appointments or tickets between systems that do not talk today.
Qualification and routing
Classifying requests so they reach the right team with context.
Operational reporting
Regular data collection to review workload, quality or bottlenecks.
Capabilities under exploration
The kind of work we address.
These capabilities are studied according to the process, data and available tools. They are not sold as modules ready to install.
Repetitive task automation
Workflows that remove manual steps with documented rules and exceptions.
Process orchestration
Coordination of multiple tools and people within one flow.
Tailored integrations
APIs, webhooks and connectors for systems that do not fit an off-the-shelf solution.
AI-assisted processes
Classification, extraction or summarisation with human review where risk requires it.
Custom software
Small internal applications that fill a specific operational gap.
Proprietary SaaS products
Vertical software for recurring problems identified in the market.
Principles
Automation should not hide complexity.
An opaque flow creates more problems than it solves. We work with visible rules, clear ownership and the ability to intervene.
Process first
We understand the task and its cost before choosing technology. The tool does not define the problem.
Measure before scaling
We start with a narrow scope and observable criteria, not a total transformation.
Human supervision
Critical steps keep manual review or an exit route where risk justifies it.
Maintainability
We document flows and dependencies so the solution is not trapped with one person.
Data with purpose
Every data point should have a defined purpose, access and retention period.
No empty promises
If an integration is not viable or not worthwhile, we say so before billing for it.
Assessment
What we review before saying yes.
Automation can be technically possible and still not make sense. These are the questions we ask first.
An initial assessment does not guarantee that the project is viable. Any proposal includes assumptions, dependencies and limits.
Talk to us- The real frequency and cost of the task, including time, errors and coordination.
- The quality and availability of input data.
- Each tool’s APIs, permissions, licences and limitations.
- Exceptions, edge cases and the need for human review.
- Maintenance, flow ownership and the cost of change.
- Privacy, retention and regulatory fit of the processing.
Let’s talk
Do you have a process that takes too much time?
Tell us how it works today and what you would like to improve. We will assess whether automation is the answer or whether another approach fits better.
No commitment. If we do not see a clear case, we will say so.hello@lurvian.tech